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On the first stage of your floor machine repair follow simple rules:

• participate in the process of inspection, answer all questions we ask

• speak about symptoms you met, and give us maximum information you can about your machine and its failures

• be prepared for unexpected information about your machine state

• inform us about your budget, deadlines and other limitations and we'll propose the best scope of work and price

• ​be prepared to compromise on the scope of work and cost

• be prepared for the fact that the scope of work may change based on the deep diagnostic results

• remember that our primary goal is to make the best repair we can within all known limitations.